Details of complaints about Auto-Rickshaws recieved and acted in Bangalore

We need the below details from all the RTO offices (Jaya Nagara, Koramangala, Indira Nagar, and so on) in Bangalore for the calendar year 2011 so far:

1. Summary details RTI Office wise – number of complaints recieved, number of complaints acted upon, number of complaints not acted upon

2. For all the complaints that are not acted upon details like why the complaints is not acted upon, registration number, driver details of the auto, mode of complaint raised ( phone, SMS, web), when is the approximate date the complaints will be acted

3. For the complaints acted upon details like HOW the complaints is acted upon, registration number, driver details of the auto, mode of complaint raised ( phone, SMS, web), when was the complaint acted upon, is the complaint closed, what is the closure remark, Is the complainer being informed and when and how the complainer is informed.

Thank you.

5 Responses to Details of complaints about Auto-Rickshaws recieved and acted in Bangalore

  1. admin, RTI Anonymous Team says:

    We have drafted an RTI Application fro the above.

    To
    Transport Commissioner Office,
    5th Floor,Multistoried Building,
    Dr.B.R.Ambedkar Road,
    K.R.Circle,Bengalore 560001.
    Subject :- Information desired under Right to Information Act.
    Dear Sir,
    Please provide me the following information under Right to Information Act regarding all vehicles registered in all Regional Transport Offices(RTO’s) in Bangalore.
    1. Give me number of complaints received against vehicles in the year 2011, number of complaints acted upon and the number of complaints not acted upon?
    2. For each of the complaints that are not acted upon, provide me with details on
    a) Why the complaint is not acted upon
    b) Registration number of the vehicle aginst whom complaint was made.
    c) Driver details(Name and address) of the driver/owner of the particular vehicle.
    d) Mode of complaint raised ( phone, SMS, web).
    e) By when will the complaint will be acted upon.
    3. For the complaints acted upon provide details on:-
    a) What action was taken in response to the complaint.
    b) Registration number and driver details of the vehicle
    c) Mode of complaint raised ( phone, SMS, web)
    d) When was the complaint received and when was it closed.
    e) When and how was the complainer informed about the action taken in response to the complaint.

  2. Param - RTI Anonymous Team Member says:

    We have filed this RTI Application.Speed Post Consignment Number:

    EW922417455IN

    We will inform you as soon as we get a reply.

    • N Chandra says:

      What was the reply to this RTI ? Was teh reply on time ? Did you pay additional fees for this, because asking for “all vehicles registered in all Regional Transport Offices(RTO’s) in Bangalore.” requires lot of paper prints(or you needed a soft copy?

      Do you have any link for filing PassPort PVR related RTI?

      Thanks…

      • Param - RTI Anonymous Team Member says:

        Dear Sir,
        We have not yet received a reply to this RTI Application as we have filed it on 29th October,2011.The time limit in which the PIO is supposed to reply is 30 days.
        Thank you for your concern on the amount of fees that we have to pay. This is not a matter of concern as we have asked the PIO to provide the reply in a CD if the reply exceeds 50 pages.
        If you want to file an RTI Application for delay in passport police verification you can see the following thread as a sample http://www.rtiindia.org/forum/71343-rti-question-passport-delay.html. Similar threads are available throughout the internet.If however you find it difficult to file this RTI Application yourself, you can always use our website to post details on what information you want and we will file the application for you.
        Thank You,
        RTI Anonymous (RTIA) Team

  3. Param Dhar says:

    We have received the following letter from the PIO.
    DSC00556

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